Right of Withdrawal

Right of Withdrawal

(ref. point 10 of the Conditions of sale)

As provided by D.Lgs n. 206 of 06/09/2005, the right of withdrawal, that gives the Client the right to return the purchased items and obtain reimbursement, is recognized only for the person that signed the contract with a different aim than a business activity. 

The right of withdrawal has to be claimed within 14 consecutive days of receiving the product.

The right of withdrawal does not apply to audio/ visual products and to sealed software that has been opened, and does not apply to custom made goods or personalized goods or goods that, because of their nature, can’t be returned due to risk of deterioration.

Download the right of withdrawal form

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